You can find all the contact details here.
Our advisors are here to help you. They will gladly respond to your inquiries and provide advice on your purchases from Monday to Friday from 9:00 AM to 7:00 PM; Saturday 9:00 AM to 4:00 PM
Note that our advisors can assist you in English, Italian, German, Spanish, French and Russian.
Yes. Please click here.
Click here and reserve an appointment with our advisors in store. They can help you shop virtually, from the comfort of your own home.
Check out our Store Locator to find the closest Bulgari Boutique.
My Account
If you forgot your password, click the "Forgot your password?" link on the Login page and follow the procedure to change it.
Please contact our Customer Service team for further assistance.
Currently it is not possible to add prior purchases to a new account. We recommend creating an account before checking out to ensure your Bulgari purchase history is complete and up to date.
We suggest checking that "bulgari@communication-bulgari.com" is added to the safe senders list of your email account — your anti-spam filter settings might be blocking our newsletters.
Please contact our Customer Service team for further assistance.
You can unsubscribe at any moment by clicking on the unsubscribe link at the bottom of our newsletters. This will open a webpage where you can confirm your decision to unsubscribe.
It may take a few days to process your choice, and you therefore may receive a few more newsletters before you are officially unsubscribed.
Please contact our Customer Service team to cancel your account.
Services
Yes, you can. We will be happy to welcome you in our boutiques. Book your appointment here.
Click here to reserve an appointment with our Bulgari Ambassadors in store. Our Advisers will happily present you our creations from the comfort of your home.
Bulgari.com orders come with a beautiful signature box with every purchase
All Bulgari.com orders have the option to include a complimentary gift message on a signature Bulgari card. The card will be enclosed in an envelope and sent along with your purchase.
This option will be available to you during checkout.
Check your ring size here.
Check your bracelet size here.
Note on Covid-19
As Bulgari is committed to protecting its team and clients, it has implemented the following State/Province COVID-19 Guidelines.
SOCIAL DISTANCING
To ensure social distancing, we will be limiting the total number of guests in each boutique. Inside our boutiques, please practice social distancing and remain at least two metres (two arms lengths) from other people.
PROTECTING EVERYONE
Our Bulgari Ambassadors will be wearing facemasks, gloves and additional protective equipment when applicable. Clients will be required to wear protective face coverings to enter a boutique, and we will be happy to provide disposable face coverings upon request. Hand sanitiser will also be available throughout our stores, and we encourage our guests to use it upon entering our boutiques.
Services and Store Hours may change; please contact the boutiques directly or our Bulgari Ambassadors .
We continue to offer complimentary delivery for all online orders. Note that it may take longer than usual for your order to be delivered as we work to ensure the health and safety of the teams in our distribution centres. Our courier partner is also adapting its procedures in order to guarantee the safety of their employees and of our clients, which may result in slight delays in shipping. We thank you for your patience and understanding. For orders requiring signature upon delivery, we will still collect the signature maintaining a safe distance and using a sticker at the door.
We continue to honour our online return policy. If you have any questions please contact our Client Services Team.
Bulgari offers you one-on-one personalised shopping experiences, either in-person appointments in the boutique of your choice, or virtual appointments via video call. You can book your appointment online here.
