Skip to content Skip to Gift Finder Sticky Banner

Order return & exchange

You may return your Bvlgari piece purchased online for an exchange or a refund within 30 calendar days from the date of original delivery. Fragrance orders and hot stamped pieces may not be returned or exchanged.

When returning or exchanging your piece, please ensure that the security tag has not been removed if your Bvlgari piece was sent with one. Your piece must be in perfect condition and sent back in its original packaging. Pieces with signs of wear, damage, or alteration (engraved, embossed, resized...) cannot be returned or exchanged. All returns and exchanges are subject to a quality assurance inspection process before they are accepted.

Note that you will be refunded for the returned products only, the initial order shipping charges will not be refunded.

For more information, review our return policy or refer to our Terms and Conditions.

IF YOU PURCHASED WITH A REGISTERED ACCOUNT, PLEASE LOG IN FIRST