Returns & Exchanges
What is our return policy?
How can I return my order online?
How many days do I have to return my order?
Can I return a personalized creation?
Can I return or exchange a fragrance?
What are the conditions to return or exchange my order?
Can I return my order purchased online in boutique?
How can I exchange my order online?
Can I exchange all products online?
Can I exchange my order purchased online in a boutique?
If I return or exchange my order, will it be refunded entirely?
Can I receive my refund on a credit card that is different from the one I used for the order?
When will I receive my refund?
Can I exchange or return an item gifted to me that was purchased online by someone else?
Can I return a purchase made with Klarna?
Can I use my own return service?
Can I choose a delivery date/time?
More than 24 hours have passed and I still haven't received an Order Confirmation email. What should I do?
I decided to keep my order, but already completed the Return Form. What should I do?
How can I return my order online?
How many days do I have to return my order?
Can I return a personalized creation?
Can I return or exchange a fragrance?
What are the conditions to return or exchange my order?
Can I return my order purchased online in boutique?
How can I exchange my order online?
Can I exchange all products online?
Can I exchange my order purchased online in a boutique?
If I return or exchange my order, will it be refunded entirely?
Can I receive my refund on a credit card that is different from the one I used for the order?
When will I receive my refund?
Can I exchange or return an item gifted to me that was purchased online by someone else?
Can I return a purchase made with Klarna?
Can I use my own return service?
Can I choose a delivery date/time?
More than 24 hours have passed and I still haven't received an Order Confirmation email. What should I do?
I decided to keep my order, but already completed the Return Form. What should I do?