What are the conditions to return or exchange my order?

Please make sure that your return or exchange meets the following conditions: - The security tag has not been removed if your Bvlgari piece was sent with one. - The piece is in perfect condition in its original packaging. - Pieces with signs of wear, damage, or alteration (engraved, embossed, resized...) cannot be returned or exchanged. You can access the complete return policy and terms of sale here .