How can I exchange my order online?

A Bvlgari piece purchased online may be eligible for an exchange on Bulgari.com if a different size or colour variant is available and of equal retail price. Please complete the online return form on www.bulgari.com/en-ae/returnsearch or access your Order History page by logging into My Account to see if your piece is eligible for an exchange. Once you have submitted your exchange request, you will need to return the piece you would like to exchange following the regular return process outlined below. You will then receive a separate email with the new order information and tracking number for the exchange piece. Your new piece will be shipped using the complimentary Standard Shipping method. The new piece will be sent to the shipping address indicated on your original order within 2-3 business days.