Privacy information notice
Last updated: February 20th, 2019
In accordance with the provisions of Italian Legislative Decree 196/2003 (Privacy Code) and EU Regulation 2016/679
We have the pleasure and duty of providing information on the processing of personal data in accordance with the Privacy Code and EU Regulation 2016/679.
2. Provision of dataThe provision of personal data with respect to the purposes outlined in paragraph 1, sub-section a) is obligatory and if it is not provided, Bulgari Group Companies cannot proceed with contractual services requested. For the purposes detailed in paragraph 1 sub-sections b) and c), provision of data is free and optional and the use of such data is subject to consent. Denial thereof would not allow Bulgari Group Companies to proceed with the indicated purposes.
3. Conditions applicable to consent of minorsProcessing the personal data of minors is lawful provided they are at least 16 years of age. If a minor is younger than 16 years of age, data processing is only lawful if, and where, consent is provided or authorised by the holder of parental responsibility.
4. Processing methodPersonal data will be processed with IT-based tools and/or processed manually for the length of time needed to achieve the purpose for which it was collected. In particular, personal data collected for the purposes outlined in paragraph 1, sub-sections b) and c) will be also processed with the usage of automated mechanisms based on procedures and logics that are strictly related to the purposes specified above.
5. Entering of data in the CRM systemThe entering of personal data in the CRM system is optional and occurs only if consent is given to one of the purposes detailed in paragraph 1 sub-sections b) and c) above; it automatically implies that Bulgari employees across the world, tasked with data processing, will be able to view the data, as well as to change and to update it.
6. Scope of communication, transfer abroad and publication of dataPersonal data is processed by personnel who are tasked with, or responsible for, data processing. This applies to: Bulgari S.p.A., parent companies, subsidiary companies, associate companies, companies under the same control, or companies that are part of the same group of companies that Bulgari S.p.A. belongs to, in Italy and/or across the world (a complete list of these can be obtained by writing to email@example.com); in this regard, it is specified that Model Clauses made available by the European Commission regarding the transfer of personal data outside of Europe are used. Additionally, personal data may also be processed by: - companies that carry out shipping/delivery services for catalogues and/or products; - companies that deliver newsletters, marketing material and promotional communications; - companies that carry out customer care services; - companies that carry out analysis and market research; - companies that maintain IT systems. Data collected may also be processed by independent third-party data controllers, for example: - persons, companies, associations or professionals that provide assistance or consultancy services (lawyers, accountants, auditors); - companies that manage credit card payment service and tax free. A complete list of third parties able to process personal details, on behalf of Bulgari or as independent third-party data controllers, may be obtained by writing to firstname.lastname@example.org. The data will, under no circumstances, be published.
7. Data retention periodData collected for the purposes outlined in paragraph 1, sub-section a) will be retained by Bulgari S.p.A. and Bulgari Group Companies for the time period necessary for the performance of a contract, with legal and conventional guarantees provided for, or in accordance with obligatory legal terms regarding the retention of data. Data collected for the purposes outlined in paragraph 1, sub-sections b) and c) will be retained until the client revokes consent to process his/her personal data and in any event, with particular reference to data collected for the purposes outlined in paragraph 1, sub-section b), for no longer than ten years (in compliance with the measure issued by the Italian Data Protection Authority on 24 April 2013 in response to the request of prior checking submitted by Bulgari S.p.A.). When said consent is revoked or if earlier the time limit for the retention of data collected for the purposes outlined in paragraph 1, sub-section b) expires, the data will be automatically erased or made permanently anonymous.
8. Data subjects’ rightsThe following may be requested at any time: Information regarding the existence of personal data processing and its characteristics, correction and deletion of data or limited processing. It is also possible to object to processing and/or to request that data be sent to another controller. Bulgari S.p.A. must respond to requests within deadlines provided for by applicable regulations; it must also correct incorrect data, ensure that incomplete data is completed, and update data that is no longer correct; and finally when required, it must delete data and limit it and/or stop it from being processed, or ensure that it is, where technically possible, sent to another controller. When exercising rights, as listed above and provided for by law, or in order to obtain any related information and/or report potential misunderstandings and issues, the party concerned is invited to send an email to email@example.com for prompt replies, or to send a written letter to the CISO office, Bulgari S.p.A., Lungotevere Marzio 11, Rome. If the response is not considered satisfactory, the party concerned may contact the Italian Data Protection Authority. Any electronic communication sent shall contain an appropriate section outlining how data processing is objected to and how clients no longer receive material and promotional information.
9. Data controllers and processorsData controllers are:
- Bulgari S.p.A. – Via dei Condotti 11 – 00186 Rome (RM) and Bulgari Group Companies as identified hereinbelow. Data controllers may be contacted or a complete list of data processors designated by the former may be obtained by writing to firstname.lastname@example.org.
Bulgari S.p.A. (Italy), Bulgari Italia S.p.A. (Italy) , Bulgari Asia Pacific Ltd (Hong Kong), Bulgari Australia PTY Ltd (Australia), Bulgari Belgium S.A. (Belgium), Bulgari Canada ltd (Canada), Bulgari Commercial de Mexico Ltd (Mexico), Bulgari Commercial (Shangai) CO Ltd (People’s Republic of China), Bulgari Corporation of America (U.S.A.), Bulgari (Deutschland) Gmbh (Germany), Bulgari do Brazil Lda (Brasil), Bulgari Espana Sa (Spain), Bulgari France S.A. (France), Bulgari International Corporation (BIC) NV (the Netherlands), Bulgari Ireland L.t.d. (Ireland), Bulgari Japan L.t.d. (Japan), Bulgari (Korea) L.t.d. (Korea), Bulgari Malaysia SDN BHD (Malaysia), Bulgari Montecarlo S.A.M. (Principality of Monaco), Bulgari Panama Inc. (Panama), Bulgari Portugal Lds (Portugal), Bulgari Qatar Llc (State of Qatar), Bulgari S.A. (Switzerland), Bulgari South Asian Operation PTE Ltd (Republic of Singapore), Bulgari St Barth S.A.S. (Saint Barthelemy), Bulgari (Taiwan) L.t.d. (Taiwan), Bulgari Turkey Luxury and Trade Llc. (Republic of Turkey), Bulgari (Thailand) Ltd (Thailand), Bulgari (UK) L.t.d. (United Kingdom), Gulf Luxury Trading llc (Dubai), Lux Jewels Bahrain Wll (Kingdom of Barhain), Lux Jewels Kuwait Wll (State of Kuwait), India Luxco Retail Private Ltd (Republic of India), Bulgari Prague Sro (Czeck Republic), Bulgari Russia Llc.(Russian Federation).