How can I exchange my order online?

A Bvlgari piece purchased online may be eligible for an exchange on Bulgari.com if a different size or colour variant is available and of equal retail price. Please complete the online return form or access your Order History page by logging into My Account to submit your exchange request. Once you have submitted your exchange request, you will need to return the piece you would like to exchange following the regular return process. Your replacement piece will be sent to the shipping address indicated on your original order within 2 to 3 business days after your returned piece has been received and processed. You will then receive a separate email with the new order information and tracking number for the exchanged piece. Your new piece will be sent to the shipping address indicated on your original order using our complimentary express shipping.