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SERVICES

MODIFYING OR CANCELLING ORDERS


Before the shipping process has been initiated, orders may be modified or cancelled by contacting our Customer Service team by phone at 1-800-BVLGARI (1-800-285-4274), Monday to Friday from 9AM to 9PM EST and Saturday from 10AM to 6PM EST, or by email at us_cc@Bulgari.com.

Once the shipping process has been initiated and a tracking number has been issued, orders may no longer be modified or cancelled. However, you can request a return for refund or exchange your order online (except for fragrance and personalized orders).



Should you have any questions regarding an online order, please contact our Customer Service team by phone at 1-800-BVLGARI (1-800-285-4274), Monday to Friday from 9AM to 9PM EST and Saturday from 10AM to 6PM EST or by email at us_cc@Bulgari.com.