MODIFYING OR CANCELLING ORDERS
Before the shipping process has been initiated, orders may be modified or cancelled by contacting our Customer Service
team by phone at 1-800-BVLGARI (1-800-285-4274), Monday to Friday from 9AM to 9PM EST and Saturday from 12PM to 6PM EST, or by email at
Once the shipping process has been initiated and a tracking number has been issued, orders may no longer be modified or cancelled. However, orders may be subsequently returned for refund or exchange (except for fragrance orders).