Orders may be modified or cancelled before the delivery process has been initiated by contacting our Customer Service team by phone at 1-800-BVLGARI (1-800-285-4274), Monday through Friday from 9:00am to 8:00pm, or by email at us_cc@Bulgari.com. Once the delivery process has been initiated and a tracking number has been issued, orders may no longer be modified or cancelled. However, orders may be subsequently returned for refund or exchange (except for fragrance orders).
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