For the purchase of any new Bulgari jewel you will receive a digital authenticity card. We recommend to safely store the card as it guarantees the purchase date and authenticity of your jewels, covering manufacturing defects for 2 years worldwide. Please, bring your digital card together with the jewel to a Bulgari boutique any time you require a service. By scanning the QR code with your smartphone or the NFC code on your digital authenticity card, you can access detailed information on your jewel.
If you bought your Bulgari jewel online, the digital authenticity card will be activated through our E-Commerce Center and you will receive it together with your jewel. For jewels purchased prior to the launch of the digital authenticity card program, the authenticity paper certificate is still valid and covers manufacturing defects for 2 years worldwide, but it must be presented together with the original proof of purchase to be valid.
If the card is lost or for any other issue, please contact one of our Bulgari Boutiques or contact our Customer Service team by phone at 1-800-BVLGARI (1-800-285-4274), Monday through Friday from 9:00am to 8:00pm, or by email at us_cc@Bulgari.com.
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