Customer Services Jewels

Refined craftsmanship of Bulgari jewels

Given the precious and refined craftsmanship of your Bulgari jewel, we recommend you take due care in its use and handling to ensure that its splendor is maintained over time. If required, Bulgari offers you a portfolio of services that will ensure the beautiful restoration of your precious jewel.
OUR COMMITMENT: To provide you with the highest standard of service with outstanding expertise and passion.

Simple Cleaning

Removes impurities, dust and fingerprints from the surface of your precious jewel. In some cases, it also removes very light scratches on the bright polish surface of the jewel.

Ultrasonic cleaning

This deep, thorough cleaning will remove any dirt from the jewel, for a perfect luster. Not applicable for pearls, coral, coins and emeralds.


Restores the original splendor and preciousness of your Bulgari jewel and eliminates any superficial scratches. Includes polishing or cleaning of the item, and rhodium plating if made of white gold.


Primarily done on rings and luxury pens. Our Bulgari boutiques can advise you on the possibilities for fonts and character limits.


This service is available for rings, necklaces, chains and bracelets. It is impossible to resize some products due to their unique design. Our Bulgari boutiques will inform you about the resizing specifications for each model.

Earring Service

Have your earrings adjusted to your specification. Earring clip adjustment increases or decreases the clip tension and gap, and consequently their hold on the earlobe. Post can be added or removed on suitable models.


Accidents can happen. Restore your Bulgari jewel to its full splendor by soldering or replacing any missing or broken parts, such as stones, clasps and clips. Our Bulgari boutiques and authorized retailers will gladly assist you with any service your jewel requires.