SERVICES

Leather cleaning and refurbishment
This service is available in every boutique and consist of nourishing and polishing plain calf and nappa lamb leather items by using professional care products. Further treatment can be done at a Bulgari service center based on need. Bulgari experts in our boutiques will be able to advise you on the services needed. We recommend bringing your leather piece every two year for cleaning and refurbishment service. Exotic leather should be treated by our Bulgari service center only.

Spare parts replacement
Missing components may be replaced and broken parts may be repaired or reconstructed to restore the beauty of your Bulgari bags and accessories. Experts in our Bulgari Boutiques will help you assess the service needed. Simple spare parts replacement can be done in-store. More complex repairs can only be performed in a Bulgari service center.

Made to Order Leather accessories
This service is available only in selected boutiques, Bulgari experts will assist you in creating your own personalized Bulgari leather piece.

Belts service
Your belt can be adjusted for better comfort. The service includes repair, resizing of the belt strap and the punching of additional holes. This service is complimentary and available in every Bulgari Boutiques.

Hot stamping service
You can personalize your Bvlgari small leather goods with our hot stamp embossing service. This complimentary service consists of embossing initials, numbers or symbols with plain or colored foil on Bvlgari leather goods. You can choose from 6 gem-inspired colors, and select your desired size and additional symbols. All Bvlgari leather goods can only be embossed on the inside of the piece in order to preserve the quality and preciousness of each product. This service is available while purchasing a leather piece on Bulgari.com or in selected Bvlgari Boutiques where our experts will gladly advise you on the different fonts and color available.

Eyewear
Bvlgari and its specialized eyewear partner, Luxottica offer a warranty for a period of 24 months. For assistance on the service of your eyewear, kindly refer to the below information:
Luxottica Group
Attention: Consumer Warranty/Returns Department
420 Westridge Parkway, bldg. 100
McDonough, GA 30253
1-866-525-5135

Prescription eyewear should be serviced by the optician where the glasses were purchased or by any other Bulgari authorized optician.