Bulgari leather goods and accessories are of timeless elegance. Several services are available in our boutiques to preserve their infinite beauty and functionality.
Should you have any questions or need more information regarding our services, we invite you to contact our Customer Service team by phone at 1-800-BVLGARI (1-800-285-4274), Monday through Friday from 9:00am to 8:00pm, or by email at us_cc@Bulgari.com or to visit one of our Bulgari Boutiques or authorized retailers.
ACCESSORIES
Leather cleaning and refurbishment
This service is available in every boutique and consist of nourishing and polishing plain calf and nappa lamb leather items by using professional care products. Further treatment can be done at a Bulgari service center based on need. Bulgari experts in our boutiques will be able to advise you on the services needed. We recommend bringing your leather piece every two year for cleaning and refurbishment service. Exotic leather should be treated by our Bulgari service center only.
Spare parts replacement
Missing components may be replaced and broken parts may be repaired or reconstructed to restore the beauty of your Bulgari bags and accessories. Experts in our Bulgari Boutiques will help you assess the service needed. Simple spare parts replacement can be done in-store. More complex repairs can only be performed in a Bulgari service center.
Made to Order Leather accessories
This service is available only in selected boutiques, Bulgari experts will assist you in creating your own personalized Bulgari leather piece.
Belts service
Your belt can be adjusted for better comfort. The service includes repair, resizing of the belt strap and the punching of additional holes. This service is complimentary and available in every Bulgari Boutiques.
Hot stamping service
You can customize your Bulgari small leather goods with our hot stamp embossing service. This service is complimentary and consists of embossing initials or numbers with plain or colored foil on small leather goods. Choose your preferred color, size of initials, and additional symbols. This service is available only in selected Bulgari Boutiques where our experts will gladly advise you on the different fonts and color available.
Eyewear
Bring your sunglasses to any of our Bulgari Boutiques for technical assessment. Our experts will help you assess the service needed. Most eyewear repairs can only be performed in a Bulgari service center. Prescription eyewear should be serviced by the optician where the glasses were purchased or by any other Bulgari authorized optician.
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