Watches

Bulgari Watches Costumer Care: maintenance by our expert watchmakers is highly recommended

Your BVLGARI watch is a precious timepiece for which maintenance by our expert watchmakers is highly recommended. Expert maintenance will preserve both the performance of your watch and its value through future generations.

Basic Service

Our qualified watchmakers will ensure the perfect working of your Bulgari watch, especially its water resistance and movement functioning.
Recommended frequency: Every two years
Service content *

  • movement check
  • replacement of all gaskets (seals ensuring water resistance)
  • battery replacement (quartz watches)li>
  • timing rate check and adjustment (mechanical watches)
  • ultrasonic case and metal bracelet cleaning
  • water-resistance** test (air and water tests)
  • final test of mechanisms such as proper date functioning

*This service can only be performed in conjunction with a Basic or Complete Service. The polishing is a complimentary service within the Complete Service.
** Restoration of water resistance in old watches collections may not be possible.
Warranty One (1) year warranty coverage on executed services and used parts. The repair warranty does not cover any damage caused by accidents, mishandling (shocks, dents) and/or repairs that were not carried out by a Bulgari authorised service centre

Complete Service

Our qualified watchmakers will control, restore and ensure the perfect working of your Bulgari watch, with specific attention to its movement. Over time, the oiling within the mechanism can dry and affect the performance of the movement.
Recommended frequency: Every four years

Service content *

  • complete service and lubrication of movement
  • replacement of all gaskets (seals ensuring water resistance)
  • replacement of second and counter hands
  • replacement of hour-minute hands only when necessary
  • battery replacement (quartz watches)
  • case polishing
  • metal bracelet polishing
  • exchange of bezel on aluminium models
  • water-resistance test** (air and water tests)
  • final test of mechanisms such as proper date functioning

* Replacement of worn parts is invoiced separately.
** Restoration of water resistance in old watch collections may not be possible.
Warranty One (1) year warranty coverage on executed services and used parts. The repair warranty does not cover any damage caused by accidents, mishandling (shocks, dents) and/or repairs that were not carried out by a BVLGARI authorised service centre

Bracelet Services

Whenever you would like to shorten, lengthen or change your BVLGARI strap or metal bracelet, our boutiques and authorised retailers will assist you with a timely service
Service content *

  • addition or removal of bracelet links
  • metal bracelet, leather or rubber strap change
  • punching of additional holes when possible
  • clasp change
  • clasp tightening


* This is a complimentary service. Additional parts will be charged separately.

Polishing Service

This service is available to restore the original brilliance of your watch.
All external parts of the watch including the bracelet, crowns, pushers and clasp are polished separately to ensure an exceptional refurbishment.
Each polishing eliminates a fine layer of metal on the watch. Depending on the wear of the watch, the maximum number of successive polishings can differ. However, it is not recommended to exceed seven polishings throughout the life span of the watch

Service content *

  • polishing of the watch case
  • polishing of the metal watch bracelet


* This service can only be performed in conjunction with a Basic or Complete Service. The polishing is a complimentary service within the Complete Service.