A NOTE TO OUR CLIENTS
BVLGARI BOUTIQUES HAVE NOW REOPENED
During these extraordinary times, the safety and well-being of our clients, employees and the greater community is of the utmost importance. We continue to monitor this ongoing situation closely and will update the information below as the situation evolves. Our Customer Service remains at your disposal and will gladly respond to all your questions and provide advice on your purchases by email at email@example.com, by phone at 080 0048 8945 (Toll Free) or by Live Chat, Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 4:00 PM.
BVLGARI BOUTIQUES & AUTHORIZED RETAILERS
All boutiques in the United Kingdom have now reopened, and we look forward to welcoming you instore. Hours and services may change, please contact our boutiques or our Customer Service Team for more information.
Please rest assured that it is Bvlgari’s commitment to you that all possible measures are being taken to guarantee a safe and sanitised environment for you when you visit our boutiques. An exceptional in-store shopping experience awaits you. Please find your nearest boutique here.
Of course, should you be unable to make a return visit to our boutiques soon, our retail team is ready to assist you with dynamic virtual tours to deliver a unique digital shopping experience, a seamless extension of what we are able to offer in our boutiques. This can be done by contacting our Customer Service who would be happy to arrange a date and time for you.
Authorized retailers openings and hours may also vary from what is listed on our site. For the latest updates, please contact them directly.
You can continue to browse our collection and purchase online as our website remains operational. Our Customer Service teams will gladly assist you in placing your online order should you need help by email at firstname.lastname@example.org, by phone at 080 0048 8945 (Toll Free) or by Live Chat, Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 4:00 PM.
SHIPPING & DELIVERY
We continue to offer complimentary delivery for all online orders. You may experience slight delays in shipping as we work to ensure the health and safety of the teams in our distribution center. We thank you for your understanding. Our courier partner is also adapting its procedures in order to guarantee the safety of employees and our clients. For orders requiring signature on delivery, we will still collect the signature maintaining the distance and using a sticker at the door.
COLLECT IN STORE
Our Click & Collect service is available at our New Bond Street Boutique.
RETURNS & EXCHANGES
We continue to honor our online return and exchange policy. If you have any questions please contact our Customer Service Team at 080 0048 8945 (Toll Free), by email at email@example.com, or by Live Chat.
REPAIRS & AFTER SALES SERVICES
There may be temporary delays in delivery of your serviced pieces while stores are closed. Our Client Advisors will invite you to pick up your pieces once the store has re-opened. For other questions, please contact our Customer Service Team at 080 0048 8945 (Toll Free), by email at firstname.lastname@example.org, or by Live Chat.
STAY IN TOUCH
Our Customer service team will gladly respond to all your questions and provide advice on your purchases Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 4:00 PM. You can reach us by phone at 080 0048 8945 (Toll Free), by email at email@example.com, or by Live Chat. We also invite you to subscribe to our newsletter to receive the latest updates.
BVLGARI FIGHT AGAINST COVID-19
Bvlgari’s continued efforts to stop the spread of Covid-19 transcend borders to reach the UK. We are proud to announce the donation of over 160,000 units of medical-grade hand sanitising gel to the UK to support hospitals and protect frontline medical heroes.