Customer Services Jewels

Refined craftsmanship of Bulgari jewels

Given the precious and refined craftsmanship of your Bulgari jewel, we recommend you take due care in its use and handling to ensure its splendour is maintained over time. Should it be required, Bulgari offers you a portfolio of services that will ensure the beautiful restoration of your precious jewel. OUR COMMITMENT: To provide you with the highest standard of service with outstanding expertise and passion.

Simple Cleaning

Simple Cleaning Removes impurities, dust and fingerprints from the surface of your precious jewel. A trained associate will be happy to assist you with this complimentary service.

Ultrasonic cleaning

Ultrasonic cleaning This deep, thorough cleaning will remove any dirt and debris from the jewel, to bring out its perfect luster. This service cannot be performed on pearls, coral, antique coins and certain delicate gemstones.

Refurbishing

Refurbishing Restores the original splendor and preciousness of your Bulgari jewel and eliminates any superficial scratches which includes polishing and cleaning. White gold jewelry is subject to rhodium plating a precious metal that is layered on to bring back the original vivid white shine.

Engraving

Primarily done on rings and cufflinks. Our Bulgari boutiques can advise you on the possibilities of fonts and character limits.

Resizing

This service is available for rings, necklaces, and bracelets. There are certain limitations to resize specific models due to their unique design. Our Bulgari boutiques will inform you about the resizing specifications for each model.

Earring Service

Have your earrings adjusted. Earring clip adjustments increase or decrease the clip tension and gap, for a more comfortable fit on the ear. Posts can be added or removed on suitable models.

Repairs

Maintenance is recommended to extend the life of your fine jewelry piece. Restore your Bulgari jewel to its full splendor by soldering or replacing any missing or damaged components, such as stones, clasps and clips. Our Bulgari boutiques and authorized retailers will gladly assist you with any service your jewel requires.