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Click & collect

Click & collect

“Click & Collect” is a complimentary delivery option available from all our Bulgari Boutiques in Canada. Choose “Click & Collect” to have your order sent to your selected Bulgari boutique within 5 to 10 business days after the order has been placed.

Do not head to our boutique just yet! You will receive an email notification once your order is ready to be collected. You will then have 14 days to come collect your order.

When collecting your order, you must bring:
  1. Government- issued photo identification
  2. Original method of payment confirmation
  3. Confirmation email

If you wish to designate another person to collect your order, they must bring:
  1. A copy of the purchaser’s government- issued photo identification
  2. Representative’s government-issued photo identification
  3. Original method of payment confirmation
  4. Confirmation email signed with your written consent authorizing the order collection on your behalf.

Your order will be available at your chosen Bulgari boutique for 14 days. If your order is not collected within this timeframe, the item(s) will be sent back to our warehouse in New York and your purchase will be refunded back to its original method of payment (except for personalized and or engraved pieces).

Should you have any questions regarding an online order, please contact our Customer Service team by phone at
1-800-BVLGARI (1-800-285-4274), Monday to Friday from 9AM to 9PM EST and Saturday from 10AM to 6PM EST or by email